KDH Patient Satisfaction Survey Spam protection, skip this field We hope that your experience at the Kingsgrove Day Surgery has been enjoyable and comfortable. If you wish to provide feedback about your stay or would like to make a complaint, please ask to speak with the Nursing Unit Manager. We encourage you to discuss any concerns before discharge so that we can address the problem and make your stay more satisfactory. If your concern is not addressed to your satisfaction, please ask to speak with the Director of Nursing (DON). Reason for Admission Plastics/Cosmetic Urology Gastroenterology Endoscopy Podiatric Surgery Gynaecology Dental Other Please rate your experience at the Kingsgrove Day Surgery below: On arrival: 1. Did you find the Day Surgery was easily accessible? Excellent Very Good Average Poor N/A 2. Did you receive all the preadmission information you required? Excellent Very Good Average Poor N/A 3. How did you find your admission? Excellent Very Good Average Poor N/A 4. Overall did the Day Surgery meet your needs? Excellent Very Good Average Poor N/A 5. Were you made aware of your rights and responsibilities as a patient? Excellent Very Good Average Poor N/A 6. Was your relative/friend/carer given enough information and assistance to support you immediately post discharge? Excellent Very Good Average Poor N/A 7. Overall communication with Day Surgery Excellent Very Good Average Poor N/A 8. Did you receive the nursing care you required? Excellent Very Good Average Poor N/A 9. Did your Doctor answer all your questions and concerns? Excellent Very Good Average Poor N/A 10. Were you happy with the way we handled your account? Excellent Very Good Average Poor N/A 11. Was the discharge process efficient? Excellent Very Good Average Poor N/A 12. Did you receive all the information you needed for your post-operative care? Excellent Very Good Average Poor N/A 13. Did you find the online admission process easy to understand? Excellent Very Good Average Poor N/A 14. General comments or compliments (optional) Thank you for taking the time to complete this online survey. Your effort will assist us to improve our service.
